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Shared Service Centres

The Sheffield city region is home to a number of nationally recognized brand shared service centres (SSC’s), these operations are a range of sizes with differing functions serving diverse sectors. Key skills in the City have made it a location of choice for companies establishing finance, IT, legal and human resources Shared Service Centres.

Examples of companies with centres here amongst others are; HSBC (global IT centre), BOC (finance), Royal Mail (the largest HR SSC in Europe), Insight (European finance), DLA (European finance), Thales UK (Finance and IT), and EWS (multi discipline centre covering Marketing, HR, finance and IT).

If you are looking for a location for your shared service centre, take advantage of the commercial benefits of operating from a City Region which has one of the highest rates of economic growth in the UK and;

  • a highly competitive operating cost base, with occupancy costs up to 40% lower than equivalent London costs, providing you with the opportunity to compete profitably with alternative UK and offshore alternatives 
  • A large highly skilled mulitlingual labour pool, with 93,530 professional staff, 99,950 sales and customer service staff, and 108,510 administrative employees, available at competitive salary levels and with the lowest turnover rates in the UK
  • 58,000 students at 2 business orientated universities, with major strengths in business studies, modern languages, finance and IT
  • A good supply of Grade A office accommodation, the most connected telecoms infrastructure in the UK, and fantastic national and international transport accessibility.

“The Sheffield labour market is very good, and it is not overheated like other cities. On top of this, the city’s transport is fantastic, the journey in Sheffield is just brilliant”
Dermot Toberty, Head of HRSC Royal Mail


"Insight operates across 14 countries in Europe and our Sheffield based European finance shared service centre is increasingly required to support international clients. This creates a demand for multi-lingual staff with finance and client services experience. We have found there to be a plentiful supply of high calibre candidates with French, German, Spanish and Russian language skills."
Russell Leighton, Senior Vice President Finance, Insight EMEA & APAC

“Sheffield is crucial to the operations of HSBC, a fact recognised by the recent decision to invest many millions of pounds in developing our IT operations in the area…… Sheffield is now the principal home of HSBC’s IT operations in Europe”
Richard Dunlop, Chief Operating Officer, HSBC Technology and Services, Europe, HSBC Bank plc.

For further tailored shared services information and support for your project please contact: 

Ann Allen, Investment Manager, +44 (0)114 223 2367

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