In a globally competitive business environment senior executives need to achieve business objectives faster than ever and reduce costs, whilst improving service standards, quality and process effectiveness. This strategic sourcing process usually involves elements of in-house versus outsourcing, offshore versus on-shore, and business process reengineering where flexibility is the key.
Sheffield city region offers a flexible onshore location with a strong established outsourcing sector, employing approximately 10,000 people across various disciplines. The city has key strengths in finance, life and pensions administration, customer services, and IT development support, with established operations in all of these areas.
Capita Group has a large presence employing over 3,500 staff across Capita Business Services, Capita Symonds and Capita Hartshead's national headquarters. Other important outsourcing employers include Ventura in contact and customer services, Liberata, Vertex, Carilion Plc, CPP, outsourced telemarketing with Ant Marketing and Voice Marketing and specialist banking functions such as Parseq.
Sheffield has attracted and developed an environment in which outsourcing companies flourish due to:
- A highly competitive operating cost base, with occupancy costs up to 40% lower than equivalent London costs, providing you with the opportunity to compete profitably with alternative UK and offshore alternatives
- A large highly skilled multilingual labour pool, with 1.4 million people of working age, combined with employees available at competitive salary levels and with one of the lowest turnover rates in the UK
- 58,000 students at 2 universities, with major strengths in business studies, modern languages, finance and IT
- A good supply of Grade A office accommodation; the most connected telecoms infrastructure in the UK, and fantastic national and international transport links
We believe that there is still room for growth in this market in Sheffield, offering your company an exciting opportunity balancing quality, cost and low risk in a proven location.
"We have a very postitive staff experience in Sheffield, strong links with local organisations and our staff turnover rates are very low enabling us to deliver high quality, cost effective services."
Tracey Moore, Operations Director at Capita
For further information and tailored support for your project please contact:
- Ann Allen, Investment Manager, +44 (0) 114 223 2367